POLA PENANGANAN KREDIT MACET PADA PT OTO MULTIARTHA FINANCE CABANG MALANG
DOI:
https://doi.org/10.53712/aktiva.v4i2.726Keywords:
dilling system, non performing loanAbstract
The purpose of this study is to determine how the overview of the collector division at PT Oto Multiartha Finance and how the pattern of handling non performing loan at PT Oto Multiartha Finance. research was conducted at the PT Oto Multiartha Financein jaksa agung suprapto streat, no 85 Malang.
The process of data collection was done by in-depth interviews to four sources; ACH (Area Collector Head), CH (Collector Head), CC (Coordinator Collector), dan FC (field collector). The data collected was analyzed by using theme analysis. then, the theme is explored from each interviewees .
The validity of data using triangulation method and member check. collector division at PT Oto Multiartha Finance has a target that all loans can be on time collected. billing system there are two ways of persuasive system and take the unit.References
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